By Purchasing Through our website, the customer accepts & agrees on our terms & conditions below:

Exchange & Refund


  • Exchange can be made only within 14 days of receiving the item.
  • The customer will be responsible to pay and delivery cost made on the exchange.


  • Refund is only offered on products that is defected.

Shipping & Delivery

Shipping Process:

  • Shipping is available across all areas in UAE currently and takes from 3-10 Business Days.
  • Shipping cost is paid at checkout and can range from 30-50 AED depending on your location.
  • We are working on providing you with a worldwide shipping soon. For now, you can contact us on ### if you require us to ship the product outside the UAE and we will be more than happy to do that.

Tracking Process:

  • Kindly contact us if you did not receive your items after 5 working days
  • Neither party shall be hold liable in damages performing hereunder if such delay or default is caused by conditions beyond its control including but not limited to acts of God, government restrictions, wars.

Lost packages:

  • LOWN LADIES WEARS TAILORING & EMBROIDERY is not liable if the lost package was due to an incorrect address given at checkout.
  • LOWN LADIES WEARS TAILORING & EMBROIDERY is fully liable if an error was made on our behalf.


  • We don’t take any responsibility on custom fees for services shipped outside the UAE. When purchasing from our website, you adhere to paying any custom charges when they arrive to your country if applicable.

Use of information / pictures of our website:

We hold you liable to any of the following:

  • Republish material from this website to any other website>
  • Sell, rent or sub-license material from the website
  • Reproduce, duplicate, copy, or otherwise exploit material on this website for a commercial purpose.


You agree to indemnify and hold us harmless from and against any and all costs, damages, liabilities, and expenses (including attorneys’ fees) we incur in relation to, arising from, or for the purpose of avoiding, any claim or demand from a third party that your use of the Service or the use of the Service by any person using your Account violates any applicable law or regulation, or the rights of any third party.